Terms of Service

The terms that govern your use of SPEIDER.

Effective October 5, 2026

Read these carefully before using SPEIDER. By creating an account or using the service, you agree to be bound by them.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Speider, a California general partnership ("Speider," "we," "us," or "our") governing your access to and use of the Speider platform, including all associated software, services, features, and content (collectively, the "Service"). By creating an account, clicking "I agree," or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you don't agree to these Terms in their entirety, you may not access or use the Service.

2. Description of the Service

Speider is a legal intelligence monitoring platform that aggregates publicly available information from sources including SEC filings, federal court opinions, the Federal Register, and business news publications. The Service generates structured briefings, summaries, alerts, and considerations based on client profiles created and managed by users.

The Service allows you to upload documents to assist with the creation of client profiles. When you upload a document, Speider extracts a narrow set of structured fields (such as industry, counterparty names, and agreement types), transmits the file temporarily to its AI processing service for that extraction, and discards the file when the extraction call returns. Speider doesn't retain the original text of uploaded documents in its database or persist uploaded documents to disk. You shouldn't upload documents containing attorney-client privileged communications, work-product materials, or other information you aren't authorized to disclose to a third-party processor.

3. Eligibility and Account Registration

  1. 3.1You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service.
  2. 3.2You're responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you.
  3. 3.3You may not share your account credentials with any third party, permit others to access the Service through your account, or transfer your account to another person or entity.
  4. 3.4A second authentication factor is required on every account. You may satisfy it with a passkey (Face ID, Touch ID, Windows Hello, or a security key) or with an authenticator app, and a workspace administrator may require one of those two rather than leaving the choice to you. You'll be asked to set this up the first time you reach the dashboard without it, and you can continue as soon as you have.
  5. 3.5Each seat may be signed in on up to 3 devices at once. On the next device beyond that, the Service asks you to sign one of the existing devices out, which you can do yourself from the same screen. This limit exists to keep a seat to one person; it isn't a limit on how often you may sign in.

4. Subscription Plans and Payment

  1. 4.1The Service is offered on a subscription basis. Current plan features and pricing are described on the Speider pricing page and are subject to change with notice.
  2. 4.2Subscription fees are billed in advance at the rate published on the Speider pricing page, on whichever billing term you select at checkout: monthly, or annually at a discount. All fees are non-refundable except as expressly required by applicable law or as stated herein. Speider doesn't prorate a refund for the unused remainder of a term you have already paid for; you keep access until that term ends.
  3. 4.3AUTOMATIC RENEWAL DISCLOSURE: Your subscription automatically renews at the end of each billing term at the then-current published price, unless and until you cancel. The length of that term is the one you chose at checkout: a monthly subscription renews every month, and an annual subscription renews every twelve months. By providing a payment method at checkout, you authorize Speider to charge that payment method on that recurring basis. You'll be charged at the start of each renewal term without further action on your part. Speider will send you a reminder before any free trial converts to a paid subscription, and, for annual subscriptions, at least twenty-one days before each renewal.
  4. 4.4HOW TO CANCEL: You can cancel at any time, yourself, from your account settings. Open the Account page, choose Manage subscription, and cancel there. This is the same online route you used to subscribe, and it needs no phone call, no email, and no explanation. If you would rather cancel by email, write to hello@speider.ai and we'll do it for you. Either way, your cancellation is recorded the moment you make it, nothing renews after it, and the subscription ends at the end of the billing period you're in, or at the end of your trial if you cancel during one. You keep full access until then. After that your account stays open and becomes read-only: your clients, lenses, and past briefings are still there to read, export, or delete, but you can't generate new briefings unless you subscribe again.
  5. 4.5A payment card is required to subscribe, including to start a free trial. A new account can start with a free trial (currently 14 days) or skip it and pay from the first day; a returning subscriber doesn't get a second trial. When a trial ends, your paid subscription begins automatically and your card is charged at the rate then in effect, unless you cancel before the trial ends. To avoid being charged, cancel before then using the account-settings route in Section 4.4. Separately, if we've given you a pilot access code, redeeming it gives your workspace free access for a set period (currently 90 days) with no card and nothing that renews. When a pilot ends, the account becomes read-only, as Section 4.4 describes, until you subscribe.
  6. 4.6Speider reserves the right to modify pricing upon thirty (30) days' prior written notice. Your continued use of the Service following the effective date of any pricing change constitutes your acceptance of the new pricing.
  7. 4.7If a payment fails, we'll email you and Stripe will retry the charge. While the payment is outstanding your account is read-only: you can read, export, and delete your work, but you can't generate new briefings. Paying the outstanding amount restores full access. If the retries also fail, the subscription ends and the account stays read-only until you subscribe again. We don't delete your data because a payment failed.
  8. 4.8All payments are processed by Stripe, our third-party payment processor. Speider doesn't store complete payment card information on its systems.
  9. 4.9Speider provides email support at hello@speider.ai during normal U.S. business hours and aims to acknowledge inquiries within one business day. Support is included in the Subscription at no additional charge and covers product use, billing questions, and account administration. Speider doesn't provide legal advice as part of support.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  1. (a)Use the Service in any manner that violates applicable federal, state, local, or international laws or regulations;
  2. (b)Reproduce, distribute, modify, create derivative works of, publicly display, or exploit the Service or its outputs for commercial resale without Speider's prior written consent;
  3. (c)Use automated means, bots, scrapers, or crawlers to access, scrape, or extract data from the Service beyond its documented API functionality;
  4. (d)Reverse engineer, decompile, disassemble, or attempt to derive the source code of any portion of the Service;
  5. (e)Introduce any malware, viruses, Trojan horses, or other harmful code into the Service;
  6. (f)Attempt to gain unauthorized access to the Service, its servers, databases, or any systems connected to the Service;
  7. (g)Interfere with or disrupt the integrity, performance, or availability of the Service or the data contained therein.
  8. (h)Share your account credentials with anyone else, or allow anyone else to access the Service through your account. Accounts are for one named individual; a firm with more than one user needs a seat for each of them.
  1. 5.1Fair use. Individual and Team plans include unlimited briefings for ordinary practice, and typical use is well under 100 briefings per seat per month. At 100 briefings per seat in a month we may get in touch to understand how you're using the Service. On a team plan the figure is 100 per seat, shared across the team: a five-seat team has 500 a month between them, however they divide it. Reaching it doesn't pause anything or add a charge. If use far beyond ordinary practice continues after we've contacted you (for example automated requests, a login shared outside your seats, or sustained volume well above that figure), we may lower your daily limits under Section 5.2 or offer you a plan that fits that volume. We'll give you at least 14 days' written notice before either takes effect. During that time you may cancel and receive a prorated refund of any prepaid fees for the rest of your term. We never bill usage charges without your written agreement. The daily limits in Section 5.2 apply separately.
  2. 5.2Daily limits. Some of the actions that run our AI models have a daily limit per user. The current limits are 30 company lookups, 30 lens builds, 50 messages to Scout, 20 briefings, 30 template drafts and 40 AI-written exports a day. A template draft is the starting point we write for the intake form when you describe a kind of client under Start from a template, and an AI-written export is a briefing written up as a Word memo or an email draft. These limits exist to protect the Service from runaway use, such as a script, a stuck browser tab, or a shared login, and they're set above the busiest ordinary working day. When you reach one, that action pauses until the next day and everything else keeps working. We may change these limits; the numbers in this section are always the current ones. If a limit gets in the way of your work, ask us from the Account page and we'll look at raising it.

6. Intellectual Property

  1. 6.1Speider and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, models, trademarks, trade names, trade secrets, and proprietary methodologies. Nothing in these Terms transfers any ownership rights in the Service to you.
  2. 6.2Subject to your continued compliance with these Terms, Speider grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes during the term of your subscription.
  3. 6.3You retain ownership of all data and information you input into the Service ("User Data"). By submitting User Data, you grant Speider a limited, non-exclusive license to process, store, and use your User Data solely as necessary to provide the Service to you.
  4. 6.4As between you and Speider, you own all briefings, summaries, considerations, exported memos, and other outputs generated by the Service in response to your inputs ("Outputs"), including the right to use them in your professional practice and client engagements. You acknowledge that, because Outputs are generated from publicly available data sources and AI models that other users also access, similar or identical Outputs may be generated for other users; your ownership doesn't include any exclusive right against Speider or other users producing similar content from the same sources.
  5. 6.5Speider won't use your User Data or your Outputs to train AI models, won't sell your data to third parties, and won't disclose your data except as necessary to provide the Service or as required by applicable law.

7. Data, Privacy, and Confidentiality

  1. 7.1Speider processes User Data in accordance with its Privacy Policy. By using the Service, you consent to the collection and processing of your User Data as described therein.
  2. 7.2You acknowledge that the Service aggregates publicly available information for monitoring purposes. Speider doesn't retain in its database the original text of uploaded documents, and doesn't store, process, or transmit any data other than as described in the Privacy Policy and Section 2 of these Terms.
  3. 7.3You're solely responsible for ensuring that any information you input into the Service, including the contents of any uploaded documents, complies with your professional obligations, including the rules of professional conduct governing attorney-client privilege, work-product protection, and client confidentiality applicable in your jurisdiction. You shall not upload documents containing privileged communications, attorney work product, or confidential client information you aren't authorized to share with a third-party processor.
  4. 7.4Speider implements commercially reasonable technical and organizational security measures to protect User Data against unauthorized access, disclosure, or loss. However, no security system is impenetrable, and Speider doesn't guarantee that User Data won't be accessed, disclosed, altered, or destroyed in the event of a breach.
  5. 7.5Where you're established in, or transfer personal data from, the European Economic Area, the United Kingdom, or another jurisdiction whose data protection laws require it, Speider's Data Processing Agreement (available at speider.ai/dpa) is incorporated into these Terms by reference and governs Speider's processing of personal data on your behalf.

9. Representations and Warranties

By using the Service, you represent and warrant that:

  1. (a)You have the full legal authority to enter into these Terms on your own behalf and, where applicable, on behalf of your organization;
  2. (b)Your use of the Service will at all times comply with applicable laws, regulations, and rules of professional conduct, including those governing the practice of law in your jurisdiction;
  3. (c)All information you provide to Speider is accurate, complete, and not misleading in any material respect;
  4. (d)You won't use the Service in any manner that infringes upon the intellectual property rights, privacy rights, or other rights of any third party;
  5. (e)You have obtained all necessary consents, authorizations, and approvals required to input any User Data into the Service.

10. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranty of any kind. To the maximum extent permitted by applicable law, Speider expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Speider doesn't warrant that the service will be uninterrupted, error-free, accurate, complete, or free of viruses or other harmful components. Speider doesn't warrant the accuracy, completeness, timeliness, or reliability of any content, data, or output generated by the service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Speider, its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including loss of profits, revenue, data, goodwill, or business opportunities) arising out of or in connection with these terms or your use of or inability to use the service, even if Speider has been advised of the possibility of such damages. Speider's total aggregate liability to you for any and all claims arising out of or related to these terms or the service shall not exceed the greater of (i) the total fees paid by you to Speider in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred dollars ($100.00). Some jurisdictions don't permit the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

12. Indemnification

  1. 12.1By you. You agree to indemnify, defend, and hold harmless Speider and its officers, directors, employees, agents, successors, and assigns from and against any and all third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access to or use of the Service; (b) your violation of any provision of these Terms; (c) your violation of any applicable law, regulation, or professional conduct rule; (d) your violation of any third-party rights, including intellectual property rights, privacy rights, or confidentiality obligations; or (e) any User Data you submit to or through the Service.
  2. 12.2By Speider. Speider will defend, indemnify, and hold you harmless from and against any third-party claim alleging that your authorized use of the Service in accordance with these Terms infringes such third party's United States patent, copyright, or trademark, and will pay any damages finally awarded by a court of competent jurisdiction against you (or amounts payable in a settlement Speider approves in writing). Speider has no obligation under this clause for any claim arising from (i) modifications to the Service not made or authorized by Speider, (ii) combination of the Service with software, data, or processes not provided by Speider, where the claim would have been avoided absent such combination, (iii) your use of the Service in violation of these Terms or applicable law, or (iv) any User Data. If the Service becomes, or in Speider's reasonable judgment is likely to become, the subject of an infringement claim, Speider may, at its option and expense, (1) procure for you the right to continue using the Service, (2) modify the Service to make it non-infringing, or (3) terminate your subscription and refund any prepaid fees for the unused remainder of the then-current term. This paragraph states Speider's sole liability and your exclusive remedy for any third-party infringement claim.
  3. 12.3Procedure. The party seeking indemnification (the "Indemnified Party") shall (a) give the indemnifying party (the "Indemnifying Party") prompt written notice of the claim, (b) provide reasonable cooperation to the Indemnifying Party (at the Indemnifying Party's expense) in defense and settlement of the claim, and (c) grant the Indemnifying Party sole authority to defend and settle the claim, provided that any settlement requiring an admission of liability by, or imposing material obligations on, the Indemnified Party requires the Indemnified Party's prior written consent (not to be unreasonably withheld). Failure to provide prompt notice won't relieve the Indemnifying Party of its obligations except to the extent the Indemnifying Party is materially prejudiced by the delay.

13. Term and Termination

  1. 13.1These Terms remain in full force and effect for as long as you maintain an account with Speider or continue to access or use the Service.
  2. 13.2You may close your account at any time yourself: open the Account page and choose Delete account. That removes your account and its data straight away, as the Privacy Policy describes. In a shared workspace, the clients, lenses, and briefings you created stay with the workspace. You can also ask us to close it by emailing hello@speider.ai. Closing your account doesn't entitle you to a refund of any prepaid subscription fees.
  3. 13.3Speider may suspend or terminate your access to the Service at any time, with or without cause, upon notice to you. Speider may terminate your access immediately and without prior notice if you materially breach any provision of these Terms.
  4. 13.4Upon termination or expiration of these Terms for any reason, all licenses granted herein shall immediately terminate, and you must cease all access to and use of the Service. Sections 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, and 19 shall survive termination.

14. Governing Law and Dispute Resolution

  1. 14.1These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
  2. 14.2INFORMAL RESOLUTION FIRST. Before initiating arbitration, the party with a dispute must send a written description of the dispute to the other party at the notices address in Section 17 and attempt to resolve the dispute in good faith. The parties shall have thirty (30) days from receipt of such written notice to negotiate a resolution. Arbitration may not be commenced until this informal-resolution period has expired without a resolution. Time spent in good-faith informal resolution doesn't run against any applicable statute of limitations.
  3. 14.3Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that can't be resolved through informal resolution shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect or, if AAA is unavailable or declines jurisdiction, by JAMS under its then-current Comprehensive Arbitration Rules and Procedures.
  4. 14.4Either party may, in its sole discretion, bring an individual action in small-claims court for any claim that qualifies under that court's jurisdictional limits, in lieu of arbitration. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.
  5. 14.5All arbitration proceedings shall take place in the State of Delaware or remotely by the parties' agreement, conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
  6. 14.6CLASS ACTION WAIVER: To the fullest extent permitted by law, you agree that any arbitration or legal proceeding shall be limited to the dispute between you and Speider individually. You irrevocably waive any right to participate in a class action lawsuit, class-wide arbitration, or any proceeding brought in a representative capacity. If this class-action waiver is held unenforceable as to any claim, then that claim (and only that claim) shall proceed in court rather than arbitration; the remainder of this Section 14 shall remain in full force.

15. General Provisions

  1. 15.1Entire Agreement. These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Speider with respect to the Service and supersede all prior and contemporaneous understandings, agreements, and representations.
  2. 15.2Modifications. Speider reserves the right to modify these Terms at any time. We'll provide reasonable notice of material changes by posting updated Terms on our website or by email to your registered address. Your continued use of the Service after the effective date of any revision constitutes your acceptance of the revised Terms.
  3. 15.3Severability. If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
  4. 15.4Waiver. Speider's failure to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of such right or provision, nor shall it preclude Speider from enforcing such right or provision on any future occasion.
  5. 15.5Assignment. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without Speider's prior written consent. Speider may freely assign these Terms without restriction. Any purported assignment in violation of this section is null and void.
  6. 15.6Contact. If you have questions, concerns, or feedback regarding these Terms, please contact us at hello@speider.ai.

16. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than payment obligations) to the extent caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, pandemic or epidemic, failure of third-party infrastructure (including hosting providers, internet service providers, telecommunications providers, or upstream AI or data providers), denial-of-service attacks, or other events of force majeure. The affected party shall use commercially reasonable efforts to mitigate the impact of such event and shall resume performance as soon as reasonably practicable.

17. Notices

Any notice, demand, or other communication required or permitted under these Terms shall be in writing and given (a) by email to hello@speider.ai (for notices to Speider) or to the email address associated with your account (for notices to you), or (b) by registered or certified mail to Speider at the address published on the Speider Contact page. Notices given by email are deemed received upon successful transmission; notices given by mail are deemed received three (3) business days after deposit with the postal service. Notices regarding the commencement of legal proceedings or any arbitration must be sent by registered or certified mail.

18. Feedback

You may, but aren't required to, submit suggestions, ideas, comments, requests, bug reports, or other feedback regarding the Service (collectively, "Feedback"). You agree that all Feedback is non-confidential and that Speider may use, reproduce, modify, distribute, and incorporate any Feedback into the Service or any other product or service, in any manner and for any purpose, without obligation to you and without any compensation or attribution. This clause doesn't grant Speider any rights in your User Data or Outputs, which remain governed by Section 6.

19. Third-Party Services and Content

The Service generates briefings that may reference, link to, or summarize content from third-party sources, including SEC EDGAR, GovInfo, CourtListener, the Federal Register, news publications, and other publicly available data sources. Speider doesn't control, endorse, or guarantee the accuracy, completeness, or availability of any third-party content, and isn't responsible for the practices of any third-party website or service. Your interactions with any third-party content or service are governed solely by the terms and policies of that third party. Speider disclaims all liability for any claims, damages, or losses arising from your use of, reliance on, or inability to access any third-party content or service referenced by or accessed through the Service.

Questions about these terms? Email hello@speider.ai.

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